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NOW Box

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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Setup issue

OK, so I plug my Now TV box into my wired network get Error 013. Try WiFi , no joy there. So I search the  forums and see I have to disable Network Pings - do that and it is fine. Why for goodness sake do Sky not make that the default setting rather ...

LiveTV missing?

I have recently noticed that the app to watch the liveTV programs is now missing (to watch Sky Atlantic, Fox etc)? I have done a factory reset on the box and re-logged into the box but still nothing. I am on Plus Net fiber if this makes a difference....

Connectivity error on all apps

For the last 2 months when trying to use apps like all4 and itv player it just says there is a connectivity error have done all the trouble shooting and reset internet router and nothing is working. Thank you

Resolved! Connecting NOW TV Box to Macbook Pro

Hi Guys, I am looking to buy the NOW TV Box to get subscription to SKY Sports. As I am a student, I do not have space for a TV in my accommodation and I was thinking of connecting the TV Box to my Macbook Pro. Will this work? Has anyone tried it befo...

Watch History severely curtailed today

I see today on MY TV, Continue Watching it now shows just 7 progs, whereas before it was 90 odd.Guess they're freeing up server space by cutting watch history back, unless it returns to normal?.

Geluk by • Expert 2
  • 4906 Views
  • 27 replies
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Resolved! Using my Now tv box in Private club

Hi we have a small club with about 100 members we play poker mainly and we serve alcahol can we use a TV Now box to show Football games on a Sunday afternoon with a 24 hour pass? thanks

Direct Debit Payment

Hello, Can you please tell me what to do to get my direct debit payment date changed? ThanksHannah

Watching on iPad

Can anyone tell me how to remove the black borders from iPad screen when watching now tv? 

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