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Account and Billing - Broadband


GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here:   If you have a ...

Karl-F by Community Manager
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Payment unknown

Ive just checked my bank to see a payment for 9.99 come out my broadband isn't this much and I have no other subscribtions with you I can't seem to find a number to ring either 

Sally2 by Advocate
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Resolved! Account

Hi, I’ve got a broadband account and it goes out of my account every month but when I try to log on to my account it’s saying I have a tv account which has nothing on and I don’t have any payments due or anything?

Ordering wifi

I’ve been trying for 4 days now to order broadband online but everytime I get to the payment screen it keeps saying something went wrong and freezes on the processing payment page

New subscription, old account

I have just subscribed to a service.  I was a customer a few years back and suspected that when I "registered" it would find my old account...and it has. I need to hook up the new subscription to this account.  Is this a phone call to customer servic...