Account and Billing - Broadband - Page 57

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

very poor service

Good afternoon. I am fed up, I am tired of emailing you regarding these issues.My utmost surprise is that NowTV does not reply to me at all. It is against the customer's right.For Nearly week I have been telling you that the problem is ongoing.Now TV...

No notice of cancellation

Hi there. Can anyone advise what I should do to get this resolved please? I signed up on 9 May and paid £5 fee to register for broadband and anytime calls. I received 2 welcome emails from Nowtv confirming my membership on that day. I phoned up o...

Internet down in rg22 area

I know that there has been a problem in RG22 area I just want to know when it's being fixed

VAT Invoices needed - waiting 2 months

Hello,I'm a domestic user of a NOW Broadband and need to receive the VAT invoices containing my full name and address for a few previous months. I had treatment abroad, and I need to provide NHS with a few utility bills to prove that I live in the UK...

Emails

Hiive literally had 12 emails saying my account is unpaid In 10 minutes.my account is fully paid since the 23rd has anyone else had this ?

Existing account with upgraded package

I have a cinema and entertainment package, and have so for a couple of years now. I’ve just signed up to the broadband package with discount on the tv packages. Do I need to cancel my existing accounts to allow the new one to start or will NOW update...

Disrupted Service, Hacking - Residential Brake ins

So my service keeps going down. this has been done for a while now. I realised the residents had a way of entering my home using a well-known technique used in the US called bum-locking to access my home. It's a case of racism and trying to drive m...

Broadband payment. No respect for clients.

Hello,I just want to ask if you would change my payment for the same as for new clients or you don't care about keeping me and clients who are already with you? I want refund for all months I've paid too much for broadband starting from last year. Do...

Confirmation of broadband

Confirmation of broadband connection starting on the 14th of June and how much is the payment for

Change landline number

I moved my broadband and line rental from Sky to Now which went live yesterday. My landline number has been changed though. When I called customer services they asked repeatedly whether I had ticked the box to keep my number, which I had, then said...

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

very poor service

No notice of cancellation

Internet down in rg22 area

VAT Invoices needed - waiting 2 months

Emails

Existing account with upgraded package

Disrupted Service, Hacking - Residential Brake ins

Broadband payment. No respect for clients.

Confirmation of broadband

Change landline number

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members