Engineer visit
How can I get in contact to rearrange a person coming to my house without calling? I can’t call to rearrange but need to change the date of someone coming to install the new broadband
How can I get in contact to rearrange a person coming to my house without calling? I can’t call to rearrange but need to change the date of someone coming to install the new broadband
When are we going to be connected we have been down most of the day
Glad to see your post @Vivvy as this confirmed it wasn't just us. It looks like a county wide problem. Maybe just NOW - as our neighbours have internet. Not sure what NOW are doing or how we get updates.
no broadband in NG19. Appalled at how often now tv internet goes on and off. And it’s always a problem at their end or the outside line. Why am I paying for something that turns itself off often. I understand it being slow at peak times but it just c...
I downloaded the Now app and bought the sports package to watch the us open. I can watch it on my phone but the cast icon - the square with semi circles in the corner on the top right of the screen, is there but it's dull and won't let me press to co...
Hub 2 is only showing two lights instead of threeTried absolutely everything and nothing is working.
7 days with new router - great on Ethernet to desktop - very POOR more than 15feet away. Get buffering in room below desktop & hardly works at all in downstairs front room.
My broadband goes off every day at the same time and takes a long time to come back on
So I’ve purchased a broadband & phone package.how does it work with a phone line? Previous with BT I was given a BT landline phone with the package but didn’t receive one with Now. Will any landline work ? Because I was told I’d need a new phone numb...
Really at my wits end here. Activation date was the 21st, the wifi connection hasn't worked at all, called them on the 22nd, was told it was a problem with the end user and that an openreach engineer visit was needed so we booked one in for the next ...