Setup & Performance

Cancelling NOWTV broadband before going live!!! DO NOT DELAY

The only way I could cancel NOWTV after spending days trying to get an answer, searching though there so called website, for the ‘cancel link’ and being sent through endless loops of useless pages, with NO direct ability to cancel was to go back to B...

Broadband activated but no internet

My NowTV account says that my new broadband has successfully gone live today, the day it was scheduled to.However the internet doesnt work. How long after my account saying the broadband is activated will it be until the internet bloody works? Also...

switch to fibre broadband, but still not live for two months!!!

Switch from BT broadband to nowtv fibre, supposed to go live by end of June. However, no internet after the switch, two openreach engineers come but still not fix the problem.contact the live help every week and just said there is a delay ad wait for...

Fibre broadband only 27.2 instead of 65

Fibre broadband only 27.2 instead of 65 Mbps or what the letters are we are paying for the top broadband but the speed has never been there

WiFi signal

My WiFi will only connect to phones and laptops in the room the box is. These all lose signal when moving to another room in our small flat. Is it possible for Now Tv to send me a box with a stronger signal? And if so how do I contact them? I’ve been...

now broadband activation

After the engineer has visted to set up the broadband how long till it is activated

Broadband not available in area?

Does anyone know if the broadband is down in the south east area?

Upload Speed

HelloPlease can someone contact me directly, our line settings have been capped at 4mb upload (download is set/synced at 40mb) - our previous supplier (ironically Sky...) had this "unset" - please can you remove this restriction to allow the speed to...

Super slow broadband speed

Broadband speeds have been very slow for the last month or so.Constantly fluctuating between download speeds of about 0.14 mb/s and 8 mb/s, and upload speeds of 0.02 mb/s and 0.5 mb/s. Hardly ever getting higher than that. Occasionally will work fine...

Resolved! Off to a bad start

So I took half a day off so the engineer can visit today, he showed up around 13:30, replaced the socket even though I didn't ask him to, didn't bother screwing it probably, ran a failed test, told me he's going to the cabinet and will be back in 30 ...

Community

Setup & Performance

Discussions

Cancelling NOWTV broadband before going live!!! DO NOT DELAY

Broadband activated but no internet

switch to fibre broadband, but still not live for two months!!!

Fibre broadband only 27.2 instead of 65

WiFi signal

now broadband activation

Broadband not available in area?

Upload Speed

Super slow broadband speed

Resolved! Off to a bad start

Reversing split of 2.4GHz and 5GHz plus using powe...

Engineer before box

Connection cuts off randomly and often

Line activation

EE ROUTER VS NOW TV

New Members