20-08-2021 14:23
Hi, I just moved into my new rental property, and the previous owners left there nowTv router. Is it possible to get nowTv broadband immediately and without having to pay the £5 for the delivery fee of the new router. Thanks
20-08-2021 14:27
Hi @Anonymous User
From my understanding NOW will insist on sending you a new Hub 2 Router with the £5 delivery charge, plus it will take approx 14 days for the NOW Broadband service to go live if it's a straight forward switch on.
Maybe contact the NOW Broadband Team.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
20-08-2021 14:29
@Anonymous User
Best to way find out is to give the broadband team a call.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband customers can get in touch anytime between 8am–11pm.