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Disgruntled999
Advocate

Just poor service with Now Broadband-no customer service available over the phone. Totally rubbish

Just garbage. Worked well only the first few weeks. Now not working at all. No way to contact them. Says they are "super busy". Glad only 4 months left. Think they don't want repeat customers. Sent photos as instructed and have reference numbers. There is no way to contact them after or "busy". 

2 REPLIES 2
chilli2
Elite 2

You won't get any help from Now on here, only advice from other customers, who may be able to offer help, or refer you to places that can.

So lets start at the top, you said you sent photos, photos of what?

gavs82008
Legend 5
Legend 5

@Disgruntled999 

Phone number and web form is on this link.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help