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Rach02
Advocate
‎22-08-2021 19:15

Still no Broadband activation

My NOW Broadband was meant to go live on the 10 of August. It's the 22nd of August now and still hasn't gone live. Disgusting service. I was with BT before before transferring to NOW. So I can't understand the delay as I understand that the same cable will be used. 

0
1 Reply
gavs82008
Legend 5
Legend 5
‎22-08-2021 22:06

@Rach02 

Your best to keep pestering the broadband team to get a resolution.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help