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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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No sound on stick with jvc smart tv

Hi, I have recently purchased a now tv stick. I have a jvc smart tv, when I turn the now tv on there is no sound, but when I go to normal tv sound works, I’ve tried both hdmi sockets and they both do the same is there anything else I can try to solve...

Resolved! What can I watch without a TV licence

Just cancelled my TV licence.We all know why. Bought NOW TV installed as best possible. Can I use NOW TV without paying for passes.As I am new at this and not IT savvy I would like to take one step at a time. I have filled in my bank details but at t...

Now Tv stick no working

So yesterday was the first day I started using my now tv stick, no problems at all. This morning however, my screen keeps going black and a messaging “no signal” is bouncing around.  it’s connected to a HDMI port, and then plugged into the sockets fo...

Moving NowTv to new WiFi network

Hi guys i have moved to a new house and trying to set my NowTV stick up on a new WiFi system. I can’t get my original controller or my Roku on my phone to connect to it to allow me to go into the Settings section and connect my stick to the new WIFI,...

Resolved! Audio from Nowtv stick

 I just got a new nowTV stick. My old nowTV box connected to my TV and sound was played through my sound bar/home audio via the optical connection in the TV. The stick will only play sound through the TV speakers and it's like the sound bar etc is no...

NOWTV stick activation

Hi can someone help please, I bought a now tv stick  my tv crashed when the activation code was on the TV and I have no idea how to get it back? I’ve registered to now tv and set uppayment details etc.  I should get one free month of the entertainmen...

Factory reset.

I factory reset my smart stick, however each time I try to enter the six digit code, I get the error "whoops there's been a problem, please try again"....any ideas what I can do

SMART Stick or SMART box

Now tv smart stick not working,I’m just getting the start up page then it knocks off.Tried it in 2 different houses 

Now TV stick not working

I set up my now TV stick  last night no problems at all, and now I've gone to watch it tonight and it won't come on! I'm in the right HDMI port, remote control switched on the telly okay, but it has a blue screen of death! Light is on on the stick, p...