cancel
Showing results for 
Search instead for 
Did you mean: 

Discussions

Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 13355 Views
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25130 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 13112 Views
  • 0 replies
  • 1 thanks

Picture keeps flashing and glitching

Just using my nowtv stick for the first time watching sky sports and the picture keeps cutting out and flashing bright coloured pixilated screens. Sound is fine, but the flashing picture is really bad and unwatchable and fairly constant.

Resolved! Now TV stick works fine in one room but not in another.

I've been using my now TV stick for a couple of years and it's been fine, it worked all round the four floors of the house no problems. But now it has stopped working anywhere but the lounge! It's very frustrating. I've tried wi-fi extenders, differe...

Resolved! Remote

My remote won’t turn volume up and down 

Subtitles

Hi, Within the last few days when watching Films on movie Sky movies the subtitles stop after 30/40 mins into the film. This is happening on my TV and my computer. It seems to be only sky movies that are affected. I've had sky movies for months with ...

Now tv stick keeps dropping connection

On my second stick already and having same problem as the first. It only happens on the now tv app. IPlayer is fine, itv hub etc fine but on now tv keeps cutting out with "connection lost" and immediately after I get "connection back". Wi-Fi connecti...

No sound on now tv stick

Hi all, I have just recently got a new smart bush tv and bought a new now tv stick and every time I turn the now tv on I have to change the hdmi over for there to be sound. So everyday I am having to keep swapping from hdmi 1 to hdmi 2 to get the sou...

Resolved! Frozen Screen

Had my stick a week. Watched 1 movie . Now it's frozen on main home page. Can't select any option. .then times out to moving now tv screen 

Now tv stick/Remote - It just stopped working HELP

My now tv stick just stopped working?? I have no idea how to contact customer service. I’ve changed the batteries and the stick comes on, the remote light is on. When I click buttons nothing happens though... someone help me please

Sticks won’t load

Really struggling to get our stock to load, husband wall mounted our tv a few weeks ago and afterwards the now tv stick which had worked perfectly till that point wouldn’t load and would go to a blue screen. Amazon fire tv stick works in the same HDM...