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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
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Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Resolved! Setting up now tv box

I've had a smart box for a while and have tried to set it up on my TV. I have connected everything and all is well until it asks for the displayed code to be entered onto the site.  It doesn't accept it therefore I can go no further. I'm not very tec...

Activation without using passes

dear nowtversi have an existing NOWTV account and old box. I just bought a new box which includes a series of passes. as part of the setup I am asked to enter a code on my smartphone or computer on doing so I get to a ‘redeem passes’ screen. I do not...

Roku stick

I’ve just about enough of the now tv freeview box not turning off TV guide not loading etc etc thinking about going down the roku stick way Are these any good for now tv is the app just the same as on now tv devices,obviously I know I’ll not get free...

NOW TV Box not responding to remote

Hi,For months our Now tv doesn't respond to the remote if we don't use it for hours (ie overnight).  We have to unplug the back mains and in again and wait for it. Why does it cut out like this? Does anyone else have this problem? Thanks

Freeview update

Has anyone heard of an update to fix the bugs in the recent now tv freeview box update ie not powering off TV guide not loading properly etc  


What's the point of adding 6 devices when you can only watch on 2 !!!!! I have 3 devices and need to watch on 3 as my daughter & mrs watch there programs and I watch mine so its normally me that misses out. So I think we should be able to watch on at...

Can't watch now tv

For the last week I have not been able to watch Now tv or my apps. Message comes up unable to log me in. I have done 2 factory resets but no luck. Can any one help please.

Continue watching

Is anyone else having problems with the continue watching on the now tv freeview box ie weekly episodes of watched programme not showing up or part watched programmes notbeen stored??