We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...
We've compiled some of the top questions that you might ask about the new NOW TV Box. Just select a topic from the list, or scroll down the page to read them all. Introduction to the NOW TV Box NOW TV Box Setup and Troubleshooting NOW TV Box ...
I am getting multi coloured stripes on now tv black box while watching football live it happens some times when watching entertainment programme to though not as often.Its not my t.v as watching free view through sky box is seamless no multi coloured...
I have recently bought Boost so that I can use 3 devices at the same time. it is not working though as it says I am now using the maximum? This is incorrect as only 2 are playing at the moment. can someone please help.
After reseting and reconnecting to Internet my now TV box prompts a software update. Which it does successfully 100%. Then the screen freezes and can not do anything at all except reset. . Ggrrrrr helpppp
I am watching a Sky Atlantic show past 10pm. Why do I have to enter a pin? I know OFCOM rules means a pin may be required, but after 10pm?
Hello. I'd like to know how to obtain a other WiFi box for my daughter's room as the signal in her room is awful. Can anyone help? Thanks!
Is there really no customer support contact number for issues when trying to load a new pass? Just keep being sent back to the ‘chat not’ that goes round in circles and doesn’t answer the question or advise you how to resolve the issue!
Every time a heavy vehicle goes past my house I lose signal. Tv aerial drops out and so does wifi. It’s driving my mad. Please help
Whenever I watch a show or movie, i get a few minutes of viewing and it cuts back to the home screen. This happens repeatedly, with nowtv shows, Amazon, and Netflix. Every few minutes it just goes back to the main menu and I have to start the whole p...
I’ve repurchased a pass for movies however every time I try to watch any movie I get “Oops something went wrong. Unable to load video”I have tried switching it off, resting it etc but nothing works. I can use all the other apps on there though, ie Ne...
Hi, I’m having problems using Youtube on the Now TV box, every time I try to watch a video on Youtube, the screen goes blank and I can hear adverts before the video starts without any picture, if I try to press any directional button I get the pictur...
