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NOW Box

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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
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  • 33 replies
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Broadband Router Strength

My router seem to be weak. Covers only within my living room. I live in a small flat and yet, I cannot access wifi in the rooms next to the living room. I may have to get NOW to change the router to a better one or cancel my membership/suscription

Tutu by • Advocate
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  • 11 replies
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Unable to project using Android screen mirroring

I'm trying to project from my Android phone linking up to my projector but it throws up an error saying "Something has gone wrong".I'm able to stream on my TV as well as my phone and I get this error only when I try to link up to my projector. I've s...

Resolved! Disney+

I have been given 12 moths of Disney+ through my bank. I am unable to get it on my nowtv  roku box, do I have to buy another box?

frankie by • Advocate
  • 586 Views
  • 6 replies
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Commentary ahead of Picture

Hi The last 2 nights the commentary on Main Event and Football Channel was about 20-25 secs ahead of the Picture if I tuned out and then back in it would sync for a few seconds then over the next minute it would get back to the same delay! HELP! plea...

Connection issue

The box was working perfectly fine yesterday,today unable to connect to the network, tried absolutely everything,any more ideas??

New broad band

It said it would be delivering my box and stuff a couple days before fitting. Royal mail didn't even attempt to deliver then told me they would deliver next day and I haven't go it this was 3 days ago I'm getting no response from royal mail I don't h...

Jas0105 by • Newbie
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  • 1 replies
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Broadband Outage - London Kings Cross

Broadband & CallsNo broadband serviceINC3628383 - Card Outage - bm0.clkxx.isp.sky.com Card 4Reported on: 16 Jan 2024, 09:59pm This is the current situation. No further updates. I'm situated in central London, Kings Cross area.

Geri-G by • Newbie
  • 170 Views
  • 1 replies
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Pyramid vpn

How do I get onto admin for nowtv buddy firewall

Lg1 by • Newbie
  • 183 Views
  • 1 replies
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2.4ghz

How can I make my network 2.4ghz as it on 5ghz 

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