Account and Billing - Broadband - Page 49

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

unable to access historic statements

i'm not able to access my statements for July and August, it shows an error on my account. How can i access my prior statements?

Broadband is activated

My broadband has been activated and I've started to pay the monthly bills for the wifi but I've yet to set up the router and its currently been around 16 days since the activation. Can I set up the router whenever I want with the WiFi still working a...

Poor/no connection every evening accross all devices

Im really fed up, no one in the home can use the internet when they need to. It constantly drops out, phones, laptops, pc's all wont connect...especially in evenings. My last provider would talk on the phone and work through technical issues. I canno...

The ability to speak to a human being at NOW???

Anyone know how to speak to a human being from Now. Think you have a better chance of getting a conversation with Lord Lucan and Sheager than these people?

Open Reach Address problem.

I've noticed that my address is not on the openreach system. I contacted the bt wholesale team and they said"If your address is not correct, this would be an Openreach issue as they run the network, your ISP should have a process to get to get this r...

Bad company

Hi I want to know why you don't take money for 2 months when the money is in the bank but then all of a sudden expect me to just pay 2 months awful company

Broadband compensation

I was meant to go Live in 21/9/22 but still waiting. Received the router and set it up ready for the Go Live day and still a week later - nothing. How do I claim the compensation try offer?

Business Broadband

Just started a very small art cafe, if I get now tv (£22 a month) when they come out to fit it will there be an issue as it’s a business premises?

Worst Service

I have cancelled my account in the month of July though Now Tv is charging me every month 22 pounds from my account. I have been following up for cancellation from last 3 months but still my account is active and they did not even process the refund ...

Wrong bill, and no wifi at my new property

I have moved property, had an engineer visit who did not come into my property. got a message that my wifi is working, bu have no box and have been billed £8 just for line rental on my account rather then the standard £22 that I am meant to be charge...

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GDPR News and Info - 25th May 2018

unable to access historic statements

Broadband is activated

Poor/no connection every evening accross all devices

The ability to speak to a human being at NOW???

Open Reach Address problem.

Bad company

Broadband compensation

Business Broadband

Worst Service

Wrong bill, and no wifi at my new property

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members