cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Charged for a sports day pass I didn’t order.

Very Bizarre. Just been charged for a sky sports day pass and not even switched on Now Tv today I’ve been at work??

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Anybody else in your home have access to your NowTV playback devices ?

 

If so, add a Payment Pin to your account by going to My Account > Manage Account > My Details & Settings > Payment Pin.

 

With regards to a refund for the unwanted day sports pass jump over to live chat tomorrow after 8am.

 

Use this link page below to find the green chat button to click on.

 

https://help.nowtv.com/article/how-to-submit-a-complaint