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Anonymous User
Not applicable

Charged for a sports day pass I didn’t order.

Very Bizarre. Just been charged for a sky sports day pass and not even switched on Now Tv today I’ve been at work??

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schnapps
Legend 5
Legend 5

Re: Charged for a sports day pass I didn’t order.

Hi @Anonymous User 

 

Anybody else in your home have access to your NowTV playback devices ?

 

If so, add a Payment Pin to your account by going to My Account > Manage Account > My Details & Settings > Payment Pin.

 

With regards to a refund for the unwanted day sports pass jump over to live chat tomorrow after 8am.

 

Use this link page below to find the green chat button to click on.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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