Just taken delivery of my new Hub Two router since transferring to NowTV from Talktalk. ATM it's working okay, but on my old TT router I could for improved security restrict wifi connections to specific MAC addresses. However I can't find anywhere on...
How do I speak to a human being to help set up my new now broadband? I can’t even access live chat it sends you to promotional offers which is really frustrating
According to my account it has arrived. Currently we have no broadband box and I'm led to think it's been delivered elsewhere or its status is completely misleading. How do I reorder a box or is there a way of finding out where this missing box is?
It's 24 hours after activation date and our router is still saying 'connected without internet'Everything appears to be plugged in and connected correctly but still no joy. Any ideas on what could be wrong? Customer service so unhelpful. Beyond frust...
I have a muzil robovac which will not connect to my Now Router Two. It worked fine on my previous talktalk router. The router's ssid is public, and I am connecting to the 2.4G band. Can I add the machine's MAC address to the router?
Hi everyone, I've been trying to find a solution to this issue but I haven't been able to. Essentially, I've been trying to turn the broadband buddy off in my settings but there's no option to get into the settings page for the broadband buddy. I've...
Hello, New broadband was supposed to be up and running by midnight last night. I’ve come home from work today to find no internet. Have done the troubleshooting a couple of times, and reset the box. Power and wireless lights are solid green, but eit...
The router from NOW is really bad, not enough connections on the back, very slow wifi, and no opportunity to set up a guest network. Can I purchase and use my own router? When I contacted NOW about the poor service, they told me to purchase a wifi e...
Hi,I have no BT Landline inside my property, the Phone cable is attached to the outside of my house but ends at this point.I want a landline installing internally, to enable me to sign up with Now Broadband. Is this something I need to get done prior...
Hi there, I have had no update as promised on 18th February about not having my broadband go live yet. The last text / update from NOW TV that I had was on 14th February at 16:04. No Open Reach engineers have visited in the last two weeks. I am wit...
