Had a engineer visit finally after waiting 15days for them to tell me he cant do the work as theres no phone line. Explained this on the phone when I placed the order. So why couldnt he of just fitted it that day. Roughly how much longer will I have...
Hiya, called virgin today to cancel as don’t want to pay the ridiculous prices they are asking for from March.I’ve been told my disconnect date is March 2nd so when should I set my Now broadband up? myself and husband work from home 3 days a week and...
Treat me as though I know nothing! I’m thinking of taking on now tv broadband but can’t find out what I need to know. My current provider is Virgin and it doesn’t use a telephone line, now tv does? The router when it arrives connects to my tv by Wi-F...
Hi Hopefully someone can help with my query. I have recently added ‘Now TV’ to my BT subscription but cannot change the username that is displayed at sign in. When I first bought my TV I accessed the ‘Now TV’ app just to see what it was and accept...
Hi an open reach engineer came to fit a socket and phone line to my house on Friday. The engineer fitted the phone socket then said he needed different ladders to fit the line to the telegraph pole. He said he would go and do another job then come ba...
Dear Sir/ madame, The enginer came to set up my broadband and told me that I am connected to FTTC instead of FTTP. The FTTC is in town centre some 2 miles away but there is a bot with fibre connection just 6m from my house, how can I request for this...
Hi I had fibre broadband go live yesterday and it's working fine - however my phone line no longer works.I had opted to keep my old number during the order process. When i pick up the phone there is dial tone, and when I ring my landline number from ...
What is the config for the smtp server so that I can send email through my broadband from my assorted emails address/domains?"Normally" being authenticated on the BB line lets one send from any address. With thanks.
A bright and cheerful engineer set up my service this morning on time, pleasant and polite. However, I haven't received a NOW router and can't use the service. I don't know what will take place - how can I check with NOW that a router is going to be ...
Hi,My broadband is working fine but my telephone line is not. When I ring the landline it gives an engaged tone. When I pick up the phone there is no dialtone, but a hissing/buzzing sound. Could someone suggest a way that I can get this fixed?Thanks,
