cancel
Showing results for 
Search instead for 
Did you mean: 

Activity in Setup & Performance

Wifi Range

Hi all My internet went live yesterday on my NowTV Hub Two. I have the router in the lounge room and the TV and my Laptop work fine, but in the next room (literally 5 feet away) the wifi has one bar and cuts out. Is this normal? Do I have a faulty ro...

MarkRom by Advocate
  • 2148 Views
  • 6 replies
  • 4 thanks

Hub 2 not Working on Activation Date

After setting-up my hub 2 box today, the only green color lights appeared in the box is power light and wireless light and the bloody internet light is not show-up whatsoever.  The customer service staffs were helpless, the engineer was not that prof...

PooPoo by Advocate
  • 1038 Views
  • 3 replies
  • 0 thanks

Problem with connection

my internet went live yesterday, followed everything as I should as well as following troubleshoot that just wasn’t helpful and took me round in circles, but it’s still not connecting. I’ve got only 2 lights on, it comes up on devizes but won’t conne...

Broadband cable cut

Moved into our new home to find that the fibre optics cable from BT Openreach has been cut by the previous owner.Rang BT but they say to speak to NowTV who we were planning to stick with after the move, but can’t seem to find an answer from them abou...

StuWoo by Advocate
  • 811 Views
  • 4 replies
  • 2 thanks

No Broadband connection after 6 weeks

I've been waiting six weeks now for my phone and broadband to be connected. Every customer service representative, though polite, tell me a different story / excuse each time. I'm 75 and vulnerable and left with no phone or broadband apart from a mob...

No internet after switch

Activation date: Thursday 21 April - Sky broadband cut off around 6pm. Setup new NOW hub- Power & Wireless light green. No internet light- Called NOW few hours later, told to wait until midnight for activation  Today, Friday 22 April, still no intern...

Sanna by Advocate
  • 1036 Views
  • 5 replies
  • 0 thanks

Resolved! new tv cant download now app ....help

hi i have just purchased a hisense tv model no-50AE7000FTUK however i cant down load the now app on to the tv in my bedroom. i currently have a smart stick in my loving room. how can i watch now tv in my bedroom or will i will have to purchase a stic...

lydia1 by Mentor
  • 3750 Views
  • 18 replies
  • 6 thanks
Labels