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Michaelh
Advocate

How do I speak to human being

How do I speak to a human being to help set up my new now broadband? I can’t even access live chat it sends you to promotional offers which is really frustrating

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Michaelh

 

Use the telephone number from this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

What seems to be the trouble? 

Anonymous User
Not applicable

If you've recently ordered it, you'll need to wait for an engineer to activate it. Look at the below link to see when your broadband will be activated.

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

 

Failing that, your best bet is to give them a call on 03300 412518 

 

Hopefully it helps, sorry if not.

Many thanks