Setup & Performance

A week past broadband activation date (27 Aug) and still no service

Hello, we have ordered NowTV Broadband on the 11th of August. The activation date was proposed to the 27th of August. We decided to wait and go forward with NowTV following the good reviews. On the 27th there was still no service, I contacted the sup...

4K Streaming

If I purchase boxing on sky sports box office. Will this stream in 4K if I have a 4K now tv box?

Service didn’t go live on promised date

My NOWTV broadband and landline was meant to go live on 30 August 2019 but hasn’t. Is this normal? Presumably I will receive automatic compensation for no service?

WiFi but no internet

Help! I have WiFi (albeit poor unless you’re in the same room as router) but no internet. I have the ‘safari cannot open the page as cannot connect to server’ on several devices. I need to switch to cellular all of the time which defeats the object o...

Customer service

Well it has to be said that my experience so far leaves a little bit to be desired.I have a lovely little router sent out to me and it makes a great paper weight.41 days into the new mini series called my installation and still no installation Episod...

Mirroring from iphone

I can’t mirror from iPhone to tv for sky sports although website says you can ?i get audio but no videoim using apple cable

New install - caller number not shown if mobile

Strange problem: just had new line install but the "number display" feature is only working for landlines, not mobiles. Any idea how to fix this?

Resolved! Installation

I’m due my installation today but have not yet received my now tv broadband box or a text confirming that an engineer will be out today, what do I do?

First impressions not that great

Ok so I set up my account all went well and all looked promising.Order confirmed and install date set all still looking good.So three weeks later and it's the eve of my engineer visit no hub received and no notification from Now tv.After numerous cal...

AV Receiver Help

I have a NowTV Smart Box, Phillips TV and a Pioneer VSX-330 AV Receiver all connected together. The NowTV Box is connected to the TV via HDMI, the AV Receiver connected to the TV via HDMI ARC and an audio cable too. I can get the sound working fine b...

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Setup & Performance

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A week past broadband activation date (27 Aug) and still no service

4K Streaming

Service didn’t go live on promised date

WiFi but no internet

Customer service

Mirroring from iphone

New install - caller number not shown if mobile

Resolved! Installation

First impressions not that great

AV Receiver Help

No broadband

Reversing split of 2.4GHz and 5GHz plus using powe...

Engineer before box

Connection cuts off randomly and often

Line activation

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