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Setup & Performance


Setting up NOW using BT passcode

I have just bought BT broadband and they have provided me with a passcode which it states is to link to my NOW TV account. I can't seem to see anywhere to do this except for where you enter voucher codes which of course the code does not work. Please...

Broadband Outage

Hello,My broadband is down in my area in Croydon , London. First time in nearly one year working from home. I have received a text from Sky to say there is an issue but nothing further. The Now TV chat is not currently available. Sky cannot help as I...

Unusable speed drop off every evening

I've had Now TV BB for 2.5 months and while it runs pretty well the majority of the time (poor wifi distance though might I add) I keep getting drop outs anytime between 5.30pm-8pm. These aren't half drop outs or a change that you can still stream or...

No internet

 No Internet when working from home in coronavirus times! It’s really hard to even find the correct form to connect to about this when will it be fixed?

Ps4 Connection speed

I'm currently paying for a now tv broadband package that states my minimum upload speed should be approx 59mbps. I have never seen these speeds atall and wondering should I cancel as I'm not getting my moneys worth. I mainly use my ps4 for the Intern...