Internet down

[Anonymous User]

Internet down in Benfleet Essex. Called and recorded message says they are aware of problems in several areas and engineers are working on it.

[Anonymous User]

My internet also down. Suddenly stopped and not working from half an hour

[julija]

internet down for me too

[gavs82008]

@julija @Anonymous User @Anonymous User 

You’ll need to call the broadband team and see what the situation is.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

• Give us a call on 08007591213 to speak directly to a NOW advisor.

[gavs82008]

@julija 

Replied to the thread you started.

https://community.nowtv.com/t5/Setup-Performance/Broadband-outage-in-Canning-Town-area/td-p/592552/j...

[julija]

Hi,

I've been without internet service since Thursday, 17th of November. I raised a few tickets but didn't get any further updates other than confirmation that there is an outage in the Canning Town area, and engineers are working on it.

When can I expect service to be back, and what is the scope of the issue?

Thanks!