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Lou87
Mentor

Re: Internet down

@alextw just for your information the claims of it being an open reach issue came directly from NOW this morning so I would suggest this is slightly more accurate that down detector who rely on customers to notify when they have an issue

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RoyB
Legend 5
Legend 5

Re: Internet down

@Lou87 @alextw 

 

The two claims that it is Sky and it is OpenReach are not incompatible.

 

An Openreach fault on the trunking from Sky to the wider UK internet would give exactly the symptoms, and the failure patterns, that were being reported.


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alextw
Advocate

Re: Internet down

They are incompatible when claiming it affected all other OpenReach providers. It was only Sky

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RoyB
Legend 5
Legend 5

Re: Internet down

@alextw 

 

Indeed so.

 

But who is claiming it affected other ISPs, and where is this claim published?


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alextw
Advocate

Re: Internet down

Some users were claiming that all ISPs using OpenReach were affected, and the NOW rep on the phone with me claimed the same thing, despite me pointing out that my neighbors in the same block of flats who use other ISPs are not experiencing any issues.

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ukbobboy
Legend

Re: Internet down

@alextw  @Jackie15  @RoyB 

 

You know guys

 

Maybe, (just maybe) where only NOW Internet is down, could be NOW is not paying OpenReach in a timely manner?

 

 

UK Bob

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Maddog
Observer

Re: Internet down

Thats too much hard work for them as this company is not intersted in any faults you have they just want YOUR MONEY.

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Davy1
Mentor

Re: Internet down

internet down in craigavon, northern ireland. Ive over 50 smart devices i cant control. Grrrr

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RoyB
Legend 5
Legend 5

Re: Internet down

@ukbobboy 

 

You know, that unworthy thought never crossed my mind 💷💷💷


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ukbobboy
Legend

Re: Internet down

@RoyB 

 

Yeah Roy,

 

Unworthy, cranky, suspicious, paranoid, etc., a product of life teachings, i.e.  never trust anyone where money is concerned.

 

I'm out for now.

 

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