@Anonymous User @Anonymous User @Lou87 @Anonymous User
Several threads about the internet.
Call the team for an update.
NOW Broadband customers can get in touch anytime between 8am–11pm.
So i got through to them after a little hold time and they advised it is actually a BT outage that is affecting the whole UK but mainly to the south in the Weald areas, BT are working to fix and have only given a rough window of 24-48 hours for the fix. Mine has come back in Tunbridge Wells but still nervous it may go again.
Indeed, something that broadband NOW customers HAVE to bare in mind, is that the broadband is supplied by BT/OpenReach as we use their network. So if something goes out, then it's up to OpenReach to sort out.
Remember we pay NOWTV not OPENREACH so in my view it's not good enough for for nowtv to pass to the buck. As a customer of NOWTV I expect THEM to fix what ever problems they have. You take my money YOU SORT SORT IT