@Chrisparker
Best contact Now directly then, instead of just informing your fellow-customers of your desire, as Now Broadband don’t monitor or post on this customer-to-customer Community 😢
Call 150 free from a Now landline, or take your pick of:-
0800 759 1213, 0330 041 2518, 0330 041 2462, 0330 332 3050, 0330 041 2473, 0333 759 4816
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
