We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Hi, On my Roku box I’ve purchased a sky sports day pass tonight and it won’t let me activate it and watch the channel. Every time I try to activate it it takes me back to the NOW TV icon.
Hi I'm finding it massively frustrating I can't seem to call now tv got help and I can't find any relevant help online. Both of our nowtv boxes are throwing us out of the nowtv app. We're able to use other apps on the boxes. I've tried a factory re...
Hi, I have gone live with talktalk today and got a youview plus box. I can open up the now tv app, go to sign in and I enter my username and when I go to enter my password, as soon as I click the first character in my password the app crashes. I cann...
Using NowTV on stick in smart tv and most of the menu options are not working... Home, Best of Catchup, TV Guide etc. Have checked network connection, completed a factory reset. The only thing I can get in to is My Apps but then I choose NowTV and th...
Hi !!I am supposed to set up my broadband today but apparently it is not live. It is explained that it will be before midnight, but I want to know if someone can tell if you had the same problem and if you know approximately when it will go live. Th...
Hi I cannot get my now tv to come on my Samsung TV I've disconnected everything and it won't work. The router box is fine all green lights everything is fine. On my TV it shows the name on the screen Smart tv and top right corner says HDMI DVI. The...
Cannot stream Now Tv on our smart Tv. As soon as we try to stream a film, the coloured circles go round for a while then the message ‘Unknown page error’ comes up with ‘Something’s not right. Give it a moment or check the internet connection’. Nothin...
Hi, Recently purchased a month sky sports pass on Now TV, but after choosing to watch sky sports main event I can't go back to the home screen on Now TV to choose a different channel. No buttons on the remote do anything unless I want to change sourc...
If anyone could tag in nowtv staff I'd be grateful Problems with both samsung and lg appsNone of my weekly shows come into my continue watching once aired. None at all!If I put a series into my watchlist it also puts in all the 'specials' one off pro...
