Showing results for 
Search instead for 
Did you mean: 

Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks


I have changed my broadband supplier from Virgin to BT. However I still have both options until Virgin ends.I can't cast when on BT broadband no icon from my iPhone but can when I switch back to Virgin. However Birgin stops next week.Any ideas?

now tv ios app no longer casting

Hi,I bought a sky sports week pass today and have been unable to get it working when chrome casting from the Now TV app on iOS devices.  This was working OK about a week ago.  What happens is this: - I open the Now TV app on iOS and press the cast ic...

How to use next programme on chromecast

Hi, my now TV app on my Android phone has recently updated & now allows the option of lining up the next programme via my chromecast but I can't figure out how to actually accept the next programme without stopping the cast of the original programme ...

now tv box

I have reset and turned off and onWhen it comes up omnscreen it goes off after 5 secs and wont stay on all words are in and internet working

Devices Not Recognised

Since upgrading NowTV recently, I am being told when using my NowTV box and my Chromecast that they are not recognised devices. As such, I am apparently supposed to remove them and add them again, but I have a limit of 1 per month? Anyone else experi...

Casting problems

HiHave used now tv for a few months with mostly no problems but now any program I try and cast stoppes every few seconds and get the loading icon. Have not been able to watch anything for two days. Please help

issues adding a pass

I've recently signed up for now tv through EE and can't add a pass? I can sign in but can't finish creating my account because it's saying my email has already been used as a sky iD but is not? I've tried doing this from my mobile and laptop but stil...

Resolved! Now TV box v App and Chromecast

Please could someone let me know the answer to this question. Which will give the best picture quality the box or using the  app through chromecast. I noticed you can set the Now TV Box to 1080p. Regards, Will

Nexus Player

Is anybody else having issue with casting to Nexus Player, have done all the usual resets, etcWhen I try to cast to player it does not send picture across to player from a couple of android devices I am using, I wonder if it is because player is now ...