16-05-2017 18:02
We used to view now tv using my gf's account on the tv app. Now I have an account we want to use but tv app wont sign out of her account. Have reset the box but this has not worked. How can I login because her account is no longer active.
17-05-2017 16:25
@Anonymous User wrote:
We used to view now tv using my gf's account on the tv app. Now I have an account we want to use but tv app wont sign out of her account. Have reset the box but this has not worked. How can I login because her account is no longer active.
@Anonymous User
Hi
Welcome to the forum
Are you able to sign into the account online and view things such as active passes?
Also if the password has any special characters such as !"£$ a recent update may have stopped these from working on some devices so could you try resetting the password if this is the case
Thanks
Aaron