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Set top boxes & Smart TVs

Discussions

FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
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Resolved! Devices

I have just upgraded to the new Apple tv and after restart it would not recognize the new device and said that I must wait a month to add a new device.  Is there any way that customer services could reset my account so that I can view on my TV

Apple TV - Frequently Asked Questions

Can the "Apple TV - Frequently Asked Question" thread please be updated to include questions Apple TV owners who subscribe to NowTV would actaully frequently ask? For example," why does the screen go blank after an episode has finished?" or "why is t...

Can’t add LG smart TV as device

I’ve just logged into my account on my new LG smart tv and created space for a new device. However it won’t add as a device and has made me start a free trial so I will be charged twice eventually. How do I stop this and just add it as a device?