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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Won’t work!

 Displaying error CVF:-1100:-12938App opens fine on Roku, lets me search for a film, but then says “something went wrong”. Tried on phone, get the above error code. Any ideas?! 

Not working!!!

Just in the middle of watching a series and it cuts off with an error message about access denied, a black screen and a reference code. Uninstalled and reinstalled and still the same problem. I have been using my firestick with this application for a...

TV Access Denied TV

You don't have permission to access "" In this serverReference #18.8db11702.168.18.31772.2a8a0c2b Any help with that   Please 

H3stis by Newbie
  • 1 replies
  • 0 thanks

Resolved! Connecting with Samsung TV

I have NOWtv membership which I pay £9.99 for and then £6 for boost. I have a new Samsung TV and I cannot connect with my current membership, it is making me pay a further membership? Any help on how I can resolve this as I do not want to pay twice f...

Timdog by Advocate
  • 2 replies
  • 2 thanks

Resolved! Speed

Any tips for my broadband - i just moved into my flat and ordered the NOWTV Boardband - its great in my living room - until my grandson puts his iPad on then i cant watch TV. i can only have one or the other on.  Which is frustrating - i cant go on m...

Resolved! Live tv have to keep entering pin

Hi there this has just started today, we’re watching nick jr on the live tv and every time a new program comes on I’m having to enter the pin! It’s driving me insane, I’ve tried changing the pin and logging out of the now tv box then logging back in....

Amys90 by Mentor
  • 29 replies
  • 8 thanks