We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
My LG Smart tv often freezes the whole NOW application and doesn’t switch back to the live programme. Streaming is fine, live isn’t. I’ve missed football and other live broadcasts because of this recurring issue. It’s 2023, this just shouldn’t be hap...
I'm trying to sign in to my account on the Apple TV app, but after inputting my email address and password, it leads me to a captcha page saying "Please enter the characters in the box so we know you're a real person". There are no characters!!!!! It...
Now tv app on Samsung smart tv. When I load now tv app to sign in it hangs on ‘unable to load sign in, please try later’. i have:uninstalled now tv app and reinstalledturned tv offDisconnected tv power for minuteschanged wireless internet sourcesDele...
Hello,If you need to log back into Now TV on your Apple TV (4k) box and you have Now TV on your mobile:Open the NowTV app on your phoneGo to settingsScroll all the way to the bottom, note the email address you logged in with(I hope you remember your ...
Hi all.We have a Now (Roku) stick and a long standing Entertainment pass.Looking to suspend the Pass for a few months whilst there's not a lot to watch.Would we still be able to access the other streaming apps (Netflix, Prime, Disney+) with no pass? ...
We have purchased the boost package today, but our LG TV still won't let us stream as it says we are streaming on too many devices. However, we definitely aren't! Does anyone have any tips on how to get the TV app to recognise this?We constantly have...
Hi, First of all, apologies if this is in the wrong section, I'm not sure what category the nVidia Shield Pro comes under so have created this in "Set top boxes and Smart TVs", I hope that is okay and apologies if not. So I have just signed up to Now...
