NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Is a new Smart box on the way?

Hello...I have a smart box in my bedroom and love it so wanted to get one for my living room. I can't see them available on this site, only at Argos, Currys etc. Is this because a new version is on the way or have they been discontinued? Can someone ...

Moving house

I have ordered my now tv broadband. I haven’t yet moved into the new house, will the box get delivered to the new address? Just worried if that is the case it won’t be received until we move in

Purple light on Smart box

My NOW tv smart box was working fine 20 mins ago but now, as I’ve turned it back on again, a purple flashing light appears followed by a static purple light - with no connection to the tv. After a few minutes the light turns off again. Has anyone exp...

NOW TV Going HD

Don’t know where to put this topic but I know by end of year NOW TV going HD , is that just for branded NOW Tv devices or that for all because if app doesn’t go HD for Android/ iPhone users then that’s bad how BT Sport App can go SD & HD

smart Now TV box is overheating,skipping back, and when hot crashes

Can anybody help, with any of the above issues? I am struggling to get a response from Tech Services

New Smart Box

I know most of NOW TV members were trailing new smart box so been 3 months why hasn’t it been released I was on trial but box burnt out.

Resolved! how can I have a NOW TV SMART BOX and a BT freeview box set up on my TV.

Now tv box just arrived and I notice it does not record. I need to record long programs, eg. Formula 1 races.Is it posible to connect Now Box and BT freeview box on my TV.If so how? as Now and BT both need aerial/internet.

NOW TV Box not playing entertainment

I have just set up my NOW TV Box and signed in using my account. Now I have the app on my phone and my Apple TV and I am able to watch the entertainment pass on them. But I tried to play it on my NOW TV Box last night and it keeps saying ‘buy a new p...

Resolved! Screen Flickering

Had my Smart box for a couple of months.Recently the picture has started flickering, which is really annoying. I ve reset the box, changed the HDMI cable, but it still keeps happening. The live TV picture is fine. If anyone's got any idea what the is...

Resolved! Add to Now TV Smart Box

Is it possibleto add another online TV service the smart box? I know the URL?Thanking you in anticipation.

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