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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Frozen screen

Just received my stick set it up eventually!! Watched 1 film. Now it’s frozen on menu ?? Iv turned it off and on iv reset the stick but not working still

Help with credit card authorisation

I jus bought a nowtv stick with 2 months pass problem I have Is every time I enter my card details is says card not authorised I have money in my account my card and home details are correct and no problem with the bank can u help with this as I'm ab...

Remote

Hello, I have been using my now tv stick for a while and I’ve never had a problem. Now my remote is flashing yellow and won’t work. It’s the one that’s inside where the batteries are, can anybody help me??

Dropping network connection

I have two sticks and both do the same. Nothing wrong with Internet it's self. Very good signal.Every time I go to use it the now tv states no connection and I have to restart the stick so it can reconnect (which it then does fine). Pretty annoying h...

New customer

I’ve just purchased a now tv stick on special offer with sky sports for s month , thete was no useful information in the pack , I haven’t yet activated it . Question (1 ),do I need an aerial, question (2 )how long does the stick last ? I paid 29.99 i...

Stuck on splash screen

Went through initial setup up connected to wifi carried out update and its now stuck on the splash screen i have reset the device but it just comes back on to the splash screen ?

Extra NOW TV App

Does anyone know why there another NOW Tv app in App Store but does say NOWJi Sky UK No not on any trial because on my daughter box 

Now TV kids section

Wondering if tech or any support could help.Im having an issue with the now tv black box i have 2 of these and same issue (both 1 year old devices) regarding the kids section in which it will play the first few minutes and sometimes 2 episodes (ie. p...