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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Resolved! Now TV stick compatibility

Can anyone tell me if the Now TV stick is compatible with a Toshiba TV before I buy one. I am trying to get Now TV on the tele so my little one can watch the kids pass on the big screen. 

Problem with TV Stick

I keep getting an error msg when I try to watch programmes saved in my TV on my stick in the bedroom never has this problem before when I had my box in this room. There is no error code just pops up ‘somethings not quite right’. I have unplugged my s...

returning Now TV Stick

Ok i have decided to return my stick as it doesnt want to connect with my wifi, Yes i have tried loads of trouble shooters but to no avail. I packed it back up into the box took it back to argos only to be met by the entertainment package has been us...

Error 006

Trying to install new stick but keep getting update failed because verification failed error 006. Tried to reboot but keep getting the same message.

Resolved! Now sick update

I have had the now stick for a couple of weeks now, today when watching live sport the  stick lost internet connection and when internet connection came back it kept buffing, I looked at the settings and it showed poor internet connection. I checked ...

Issue between advert and movie

Over the last few days I've noticed that if I start a movie (which contains an advert at the start), it plays the advert fine, then plays the first second or two of the film then the 4 circles spin around until you press the back button. Sometimes yo...

Resolved! Worth the upgrade?

I have a NOW TV Box (White) in my bedroom which works fine when I eventually get to the content I want, but the menu and interface can be very slow, and sometimes won't update the tiles until I reboot. Also the lack of a TV Guide and need to load the...

Purple Splash Screen with now tv stick

I’ve turned my tv on tonight and the stick is unresponsive. There is a purple splash screen that says now tv and has some animations.I’ve reset it. I’ve unplugged everything and plugged it back in again. It worked fine last night, nothing has changed...

Regretting the swap

I changed to the smart stick last week and wish I had not bothered as I've had problems since.  The picture is "fuzzy" for the first few minutes, clears, and then goes fuzzy again.  It has frozen on more than one occasion and I've had to unplug and s...

JoJo001 by Mentor
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  • 2 thanks