cancel
Showing results for 
Search instead for 
Did you mean: 

Discussions

Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 13354 Views
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25129 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 13112 Views
  • 0 replies
  • 1 thanks

Now tv stick

Hi I am having problems with my now tv stick, it keeps going back to the home page and then freezes, I have carried out a factory reset and it is still doing it, I have checked internet connections and there are good, I only bought this stick Novembe...

Pixellated picture

I have just set up my new smart stick with entertainment pass but the picture is very poor.  For a couple of minutes it will be okay and then it will go very pixellated and it's hard to even see who people are or to read text on screen. Netflix works...

Can't redeem voucher that came with the stick

Every time I try to redeem the 2 month voucher that came with the stick, I just get a message saying "This is taking too long. NowTV may be unavailable or too busy right now" (or similar wording). I've been trying for nearly 3 hours now...how "busy" ...

Tv not picking up my stick

Hello,  my now tv stick was working perfectly but now it can not be recognised. I have tried it on all hdmi ports and multiple TVs. There is power to it but that is all. I can’t reset it as it is not being picked up on the tv.  It has has taken me an...

Have to go through setup all the time

I use my new tv stick every couple of days but every time I try and use it it makes me reconnect to the WiFi and go through the entire setup process again (which can be hit and miss). Surely there’s something I can set where it remebers my details an...

now tv stick help

now tv stick keeps saying "CONNECTION DROPPED ' And "linking error  activation  plug in nothe downloaded - I've tried resetting stick ...updating software on secret menu and still no luck.  

Now tv stick not working

We cannot watch anything on the now tv stick everytime we try it loads for like 10 mins then said viewing stopped or takes us back to the home screen been happening for weeks and we have done literally everythingFactory reset didn't workUnplugging it...