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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Now tv faulty remote

Hi, was wondering if anyone else had this problem but my remote for my nowtv box seems to be faulty been having troubles with it for a while now but if you click the scroll down on the bar it seems to mute the tv, go into options ect. I would like to...

Problems with account set up Now TV stick activation

 I have just purchased a now TV stick and have been trying to activate it.  I initially tried to set up an account with my Sky email but that didn't work as I already have a Sky account.  I then tried with my gmail email and that seemed to work but I...

Chicago Med

Hi watching season 3 Chicago med and the sound quality is poor, when background music plays it goes muffled and quiet, turn volume up and then is too loud! Tried changing settings from Dolby back to stereo but still same issue! Help! Thankyou

Now tV stick not connecting

I've tried several times on different devices but none is reading the stick, and the remote doesn't seem to connect to the stick either. Maybe a simple matter of getting new equipment. 

Resolved! Cancelling Passes

Hi, I've just set up my new Now TV stick and it has automatically started the Sky Cinema and Entertainment month passes that came with it. Though thankfully it has not started the day pass. I would rather not have started them straight away to be hon...

Resolved! Now tv stick set up problems

I am trying to set up a NOW TV stick and am having problems with it accepting my wireless netwrok. It is suggesting that I filter MAC settings to allow the one for the stick, but I have a BT HomeHub 3 and, as far as I can see, this does not allow for...

Film stopped playing

I am trying to watch Geostorm and was half way through when the film stopped. I have tried to re-start the film but nothing happens, I have tried again this morning but still it will not play. I have been able to watch other films and my interet conn...

Resolved! Now TV Stick + 2 months entertainment pass

I have just purchased a NOW TV Stick (with 2 months entertainment pass) to replace my NOW TV box. I currently have 3 weeks of an entertainment pass remaining to be used and have seen that, in setting up the NOW TV Stick, it seems that the 2-month pas...