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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Accessibility query ref Broadband

Hi ... I have just joined NOW TV in preparation for moving house and I love it, have set it all up to test at my current place. ... however I am concerned because the broadband speed at my current house is great at around 70 mbps and although I am mo...

Now tv stick glitch

Now tv stick left plugged In the tv and with the power adapter.  Every now and again when watching anything it starts To glitch. Sound goes off and flicks in bits.  To stop it i have to go to settings and restart device.  Any reason why it keeps doin...

Turning my TV On?

My now tv stick is causing my TV to turn on. I've had it about a month and when I turn my TV off using my TV remote my now tv stick is turning my TV back on seconds later. I have taken the battery out of the now tv control but it still happens. If I ...

Now TV stick no longer connects to my tv

Hello. I used my Now TV stick for the first time last week and it connected and worked perfectly. Now I’m trying to use it again but it won’t even connect this time. I have a Sony Bravia TV and when I switch to the HDMI input of the Now TV stick, the...

Now tv stick won’t turn on

I have had a now tv stick for a few months, less than a year. Firstly the wire started falling out, then a notification said I needed to use the original now tv usb but it’s was. Now it doesn’t turn on at all!  

Black screen

 I have "live chatted" last week because my LG tV screen just suddenly went all black when using HDMI.( It's an older model, not really smart tv as there isn't a built-in app. so I have been using a NOWTV STICK and was working fine). I could see very...

Now TV stick not working. Want refund.

My Now tv stick hasn’t been working properly for weeks now and goes from an app to the home screen all the time not letting me actually work anything. Now my not tv stick won’t even load on the tele even tho it’s in the HDMI port and my remote is fla...

Resolved! Now stick remote

My now TV stick remote has stopped working. Fitted new batteries but still dead. Now TV help totally useless and skystore payment system appears to be broken. Anyone got any ideas how I can get a new remote please.