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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
  • 11804 Views
  • 0 replies
  • 7 thanks

Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

TV Entertainment optional HD?

I came to ask about taking out a Entertainment membership, is this right as a new broadband subscriber I can add on Entertainment for £9.99  but that doesn't include HD channels I have to add on a TV Boost (£6) to get them? That's weird, I'm not inte...

Boomish by Mentor
  • 1711 Views
  • 7 replies
  • 2 thanks

Resolved! Serif 2022 tv no longer supported by now tv

My serif 2022 model tv app is no longer supported by now tv and not working . They have even listed it as not supported on their site but for what reason ? . I don’t want to use airplay or put a stick in the tv and have two remote controls I could  v...

Now TV - Best setup

Hi AllI want a Now TV box for my bedroom.But ideally I want it to incorporate Freeview channels so all my TV channels and apps are in one place, rather than a mix of Now TV box and my Smart TV. I also want to be able to plug in a USB and record Freev...

LAN IP Setup: Address Reservation - behaves erratically

I am new to Now and have been transferring my old network devices to my Now hub. With my previous hub I was able to configure certain devices to have a statically assigned IP address. However this does not seem to work with Now. Instead, I have had t...

Andy_D by Advocate
  • 661 Views
  • 1 replies
  • 0 thanks

NowTV box

I wasn’t given the option for a NowTV box or stick. I have the app that’s it. How can I get a box?

Joanne by Mentor
  • 4750 Views
  • 17 replies
  • 7 thanks

Discovery + App is now available on NOW Branded devices

Just done a System update on my NOW 4K Smart box and found under the Apps Store section that the Discovery + App is available.If you can't find it under Apps Store use the search Apps option in the Apps Store section.I don't subscribe to Discovery + ...

schnapps by Legend 5
  • 2239 Views
  • 1 replies
  • 1 thanks

Now Box Not Connecting To WiFi

My now box isn't connecting to WiFi i haven't changed my WiFi password it connected to WiFi the other day.Have done full network reset still no joy will try Ethernet connection before full factory reset software version is up to date.

sb64 by Scholar 2
  • 1331 Views
  • 3 replies
  • 1 thanks

CONSTANTLY asking for parental pin

Im talking every single episode that comes on, every show. Even on the kids channel. it asks for my parental pin. anyone know how to fix this? Only started a day or two ago

Cat2 by Scholar
  • 927 Views
  • 1 replies
  • 0 thanks

bogus account

when i  access the now tv app on my smart tv i am defaulted to a log in account i never set up or subscribed to . everytime i have to go through the laborious routine of signing out the bogus account and re signing in under my email address of the ac...