NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Resolved! Sky nature

Spoiler Does anyone know if the sky doc channels is still to launch tomorrow or are they put back due to the coronavirus??

Connecting wifi

Got a new box (pink) wont let me connect to wifi puts a red x on ..says about adding the mac ip address if blockef.box is about a foot away from modem..How do you add a ip address so im able to move box around house to use in other rooms..Many thanks...

Youtube app - cannot navigate before it crashes out....

Not sure if its just the Smart Box that affected, but since the Youtube was updated, I am finding that going through the menu, is sluggish... then after a short while, find that the screen 'freezes', and you cannot navigate or play any other content....

Charged £18 on day one

had box for one day charged £18 today why?I was under the impression that I pay monthly starting 25th April? Im 82 and completely confused...

Missing Parts from Now TV box - support team cannot resolve!

Hi, It has been three weeks since I ordered a NOW TV box, the box arrived without the power cable and remote control. Since then I have contacted the support team through live chat on six separate occasions. They have promised to send the replaceme...

NowTV box

I brought a smart tv box and he says it’s comes with 4 free passes but I’ve connected to WiFi and created an account but I’ve not got the passe. does anyone know where I can get my free passes ?

My 5

Has anyone else got a problem with the my 5 app not loading the homepage??On the black now tv freeview box??

Now tv box/stick

Hi, I’ve got a nowtv account which we use on iPads, but I want it for the tv, do I simply buy a box or stick and then sync the account or do I have to have another account? thanks

May 2020 system update - Home Screen is still broken

I have a black smart box. The most used apps disappeared from the home screen some weeks ago which apparently was NowTV's decision. (A bad one in my view). Since then, none of the catch up services have worked from the home screen - the "oops somethi...

Resolved! Now tv stick remote

Does anyone know if the now tv stick will work the now tv freeview box??

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