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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Now Tv Software Slow

Hi i have now tv boxes and i am finding the software slow and yes i have updated to the newer version.

sb64 by Scholar 2
  • 4 replies
  • 1 thanks

Resolved! Internet down

My internet as been down since 6am this morning been ringing all day but not been getting through to get it fixed Ive done all the checks reset it all I'm getting is 2 green lights but internet light as not come on when will this be fixed as it's bee...

no information available

for the last 2 days my system keeps saying no information available and no signal. when doing a check it says i still have internet but am unable to watch anything.. any help appreciated as i'm paying to watch nothing

Access on subscription end date

Hi I have just bought (26th Nov 23:00) a month subscription to sky sports. Therefore, it ends on the 26th Dec as I will be cancelling before then as I only want it for a month.  Question is, will I still be able to watch it all day on the 26th, or do...

Resolved! Adding a new device

I have bought a new tv and wish to watch Now Tv on it. I subscribe to Now tv already on another tv and also watch through a laptop.My new tv has Nowtv as an app. Clicking on this then lists what is possible to watch. If I click on this, it doesn't of...

More money

Who else thinks it’s a nightmare that you now have to pay extra 5 pound to view on a second device

Mandy1 by Advocate
  • 3 replies
  • 1 thanks

Similar pattern issue to what has been reported

I have an issue with my now tv on my PC, sports has a strange faint camo pattern in the background that ruins the quality. I havent seen anyone post a fix but multiple posts from over 2 years ago. Poor really for how much you pay. 

Now tv hot working on roku

Hi my now tv not loading or giving me the option to sign in on my roku device, but is working on me phone an my computer any ideas from any1 y this is thanks, says page unavailable tried reset unplugging the box every thing else works on it, nothing ...