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Account and Billing - Broadband


GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here:   If you have a ...

Karl-F by Community Manager
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Switching to Virgin

Hi, Our house is now out of contract with NOW TV, and we need to find a cheaper deal. We're going to switch to Virigin and have heard that we need to cancel with NOW TV as well and join with Virgin.  Could anyone explain how this is done? (I can't fi...

Box change delivery address

Hello everyone, I had asked Now Tv to send my broadband box to my place of work when I set up my account. However due to corona virus I am now working from home and unable to access the office. How do I go about changing the delivery address? Thanks ...