Account and Billing - Broadband - Page 98

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Saying hub delivered, it hasnt been

Hello, Wondering if I can get ANY help. Royal mail have said my delivery arrived on Saturday. I have not received it and there is no red 'missed you' card. I am unable to contact them, also unable to speak to a live agent for live TV. I appreciate th...

NowTV pass cancelled but they are still trying to take my money.

Hello, I used the 7 day trial to see if i'd like it or not. It turns out I didn't and cancelled my subscription, I am only 16 and luckily keep most of my money in cash and have under £6 on my credit card and noticed that NowTV tried to take out £7.99...

Resolved! Claiming back credit

I was a Now broadband until a few months ago when I switched. I'm showing a credit on my account, anyone know how I go about claiming it back?I can't find an option to contact customer services.

No internet in Aylesbury area

Hello everyone Question for everyone, we have recently moved house and our broadband was supposed to go live on 16th June. Called up Now TV and apparently it did... But no internet. I've missed 3 days of work and apparently this is an openreach issue...

Price reduction for existing subscribers?

Hi, So I bought a new Monthly Sports Pass on Sunday to be well in time for the season restart and also included the Boost add on for 1080p. The guess what .... on Wednesday the price drops to £25/month for the next 3 months. And the double whammy of ...

Payment page not working

Can some one please help me, getting really frustrated here, I have signed up andregistered my account, chosen which broadband deal i want, select my installation date for the engineer to come out, then get to payment page enter my details and click ...

I need to cancel the order I placed today urgently

Hello.I placed an order today for broadband and have just discovered that they will change my phone number, I don't want my number to be changed and looking on this forum it is virtually impossible to prevent them doing this! What is the best way to ...

x5 payments at £3.99

So my card has been debited today for £3.99 x5 I do not have a subscription for £3.99 - live chat keeps being disconnected. I want my money back.

Resolved! Do you need to return router when you've cancelled broadband

Hi everyone, I would like to cancel my broadband but i don't know how to do so I sent an email at this address so for now no answer.Does somebody know how to cancel? Do you know how return the system to Now TV? Thank you so much

Engineer visit, still waiting

So, I have the engineer's visit schedulled today, 8 am to 13 pm...and still waiting. No email, text or phone call giving extra information regarding this. I got a new contract with Now Tv, need line activation, but seems this is the way they work. No...

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

Saying hub delivered, it hasnt been

NowTV pass cancelled but they are still trying to take my money.

Resolved! Claiming back credit

No internet in Aylesbury area

Price reduction for existing subscribers?

Payment page not working

I need to cancel the order I placed today urgently

x5 payments at £3.99

Resolved! Do you need to return router when you've cancelled broadband

Engineer visit, still waiting

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

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