Account and Billing - Broadband - Page 62

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Porting phone number

I am switching to fibre to the house with another supplier. They want to know who currently supplies my current number so they can apply to have it ported to their network. Would it be BT as all the lines in the village were put in by BT.

Can I renew my contract for 6 months only?

Hello everyone,my contract is nearing its end, and I will be moving after 6 months. Can I renew my broadband contract for 6 months only instead of the auto-renewal of 12 months that NOW has offered me?If so, how do I proceed.Thank you everyoneSabi

Now Broadband

I have Now Broadband account with Tv also, on my account I can see my entertainment membership and cinema etc but it’s like my broadband isn’t with them. I can’t see anything to do with this anywhere, my broadband is working fine they sent me the Hub...

Where are my messages

I have received a text to say I need to log in to see a new message. I have logged in to my account, found the message section where it says I have an important new message and must log in to “nowtv.com/my messages area of My Account”.Could anyone ex...

Trying to Sign up for Broadband - Number not recognized

Hi, I am trying to sign up to your £20 a month deal for the super fiber broadband, however, when it comes to entering my home number, it does not recognize it at all. Meaning it will now allow me to opt in. Please can someone help as I would like to...

Can't find order

I ordered broadband and the router arrived but my account still has no activation date available as if I have never ordered broadband

Contract ending

hello My contract ends in may - I'm not sure when I can setup a new contract with another company without being fined? thanks

Defer new account

If i sign up now to the fibre broadband deal, Is it possible to defer the start of the new account until 6 weeks time when my current contract expires?Thanks

Free any time calls

Can anyone tell me if my free any time calls are still free with the changes NOW have made to land line calls please? I can't get throught to them, very frustated,.

Ordering boardband service

I should placed an order for open boardband service. It’s t taken £5 charge for delivery but neither email has been received nor order information can be checked in my account. Did the order in progress? Thanks

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Account and Billing - Broadband

Discussions

GDPR News and Info - 25th May 2018

Porting phone number

Can I renew my contract for 6 months only?

Now Broadband

Where are my messages

Trying to Sign up for Broadband - Number not recognized

Can't find order

Contract ending

Defer new account

Free any time calls

Ordering boardband service

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members