Hi @Anonymous User
The only time i have ever received a text message with regards to NOW was from the Royal Mail when my NOW Hub Router was being despatched to me.
When you go to My Account > My Broadband & Calls > Messages did it show something like one unread message, but you can't open it ?
This happened to me (didn't receive a text mind) where myself and another forum member couldn't open the messages on our account to read them.
We had to report it to the NOW Broadband Team to get it eventually fixed (took about a week from memory to sort out).
You could try another browser or incognito mode when attempting to view the message on your account, but it didn't work for me or the other person.
if there is no unread messages, then you will need to speak to the NOW Broadband Team.
The text message link looks genuine to me, where the only bit really missing it doesn't say gb between nowtv.com /and /account.
Where i am assuming you are a UK customer if it is relating to NOW Broadband.
You could double check your internet browser is not diverting you to the NOW Republic of Ireland website where there would be ie instead of gb in the url address bars but i doubt you can access the My Account section.
Out of curiosity can you access under My Account > My Broadband & Calls > Orders & Appointments and if so is there any details about your NOW Broadband account ?
