Account and Billing - Broadband - Page 142

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Payments been taken from my bank account with out my knowledge

I am not using my now tv ,but I am using the other apps. Like bbc iplayer, itv hub ect, do I get charged for them?For the past few weeks I've not used the now tv app

New customer getting what I pay for at last 👍

After talking to Talktalk since November about slow speed , Sir I can upgrade your package to 64 mbps and you’ll get it tomorrow I’m on 34 mbps but only getting 1.5 mbps so give me what I pay for! Sorry sir we will have to send out a engineer which w...

Broadband Not Working

Just paid the outstanding amount but the broadband is still not working, was on a chat and it got disconnected. Can you help?

refunds

you have charged me twice this month, this is again the 3rd time now tv has done this. please can you refund me back the money taken please

Upgraded broadband, no internet

The live date is today, said it’s all set up. But all the lights are green apart from the middle one. How do I fix it. As upgraded to better broadband speed.

Paying

I'm trying to subscribe I get to the payment stage and it says my card details are wrong and won't take payment

Broadband and phone service

Has anyone else lost their internet and phone service. I’ve logged into my sky and all says service is running fine?

How can I cancel my account

I applied for a account and got an ac number I have changed my mind how can I cancel it please

I tried your 2 week subscription 2 days before my subscription ended I unsubscribe but now TV is ta

I tried your 2 week subscription 2 days before my subscription ended I unsubscribe but now TV is taking money out of my account for the last 7/8 months I would like a full refund as I'm not using your services I will not be using your services

Paper Bills?

Hey everyone,Is is possible to receive paper bills for my landline, broadband and TV account?I know we're trying to save the planet but paper-bills are key to my financial management at the moment.Thank you in advance for your help.Bex

Community

Account and Billing - Broadband

Discussions

GDPR News and Info - 25th May 2018

Payments been taken from my bank account with out my knowledge

New customer getting what I pay for at last 👍

Broadband Not Working

refunds

Upgraded broadband, no internet

Paying

Broadband and phone service

How can I cancel my account

I tried your 2 week subscription 2 days before my subscription ended I unsubscribe but now TV is ta

Paper Bills?

Payment issues

New Billing up £20

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

New Members