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seebee · 22-09-2023

It is sometimes useful to see Twitter/X posts from NOW's Help Team to see if there are common problems. If you don't have a Twitter account, you can use one of the Nitter instances to see recent messages, without the inconvenience of using the Twitte...

seebee · 15-04-2024

@DHedley To be fair to NOW/SKY, I find their DNS service to be reliable (apart from the rare nationwide outage).Monitoring DNS primary and DNS secondary - All the colour greens means DNS always answers. The position of the green bar is the median r...

seebee · 19-02-2024

@nk0133 Confirm you are connected directly to NOW broadband - Go to ipinfo.io and post here the first 2 octets of the "ip" field (no need to tell us the full IP address), and also the "org" field. For example I see:ip: "90.208. ...org: "AS5607 Sky U...

seebee · 03-02-2024

Broadband speed – guide to technical terminology (nowtv.com) includes a section with instructions how to get the line sync speed from your Hub:Your access line speedThis is based on information including the length and quality of your phone line, and...

seebee · 23-01-2024

@IanRgolf If you've got it working with the BT Email app on your phone, then great that's a fix! (I guess it could be eg tunnelling all data through HTTPS for example so its not technically using SMTP/IMAP traffic at all).I am curious why using a tr...

seebee · 22-01-2024

Hi@IanRgolf It does sound like being on your NOW broadband is causing a problem with SMTP access to BT servers! As it works on a mobile connection/another ISP, it also shows there is nothing broken in general with your app settings, and that the BT m...

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Nitter to view Twitter/X posts from NOWHelpTeam

Re: DNS stops working at random

Re: All devices connected to NOWTV Router think we live in Washington DC, USA...

Re: Broadband speed

Re: Email will no longer send

Re: Email will no longer send

Re: Adding a name on the bill

Re: Updating email address

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