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Setup & Performance

Discussions

Resolved! JVC soundbar issue with NOWTV

Looking for some help please. I have a JVC TH-D227B 2.0 Compact Sound Bar connected to a Samsung smart TV through a digital optical cable . It works perfectly apart from when I start watching NowTV when the white light on sound bar flashes and no sou...

LG TV NowTT not loading content...

Hi. I have a Now tv running on two smart TVs. One Samsung, one LG. Worked fine for 6 months on a wired connection. I have a 300mb bt connection. I changed my router to a bt super hub 3 the other day. Same SSID and password. Issue; NowTV has now stopp...

Customer services

I’ve been waiting for over a week for any response/update about my account. I’m 2 weeks past given activation date. NOW genuinely seem to have the worst customer service I’ve ever dealt with. How can I speak with someone who will actually have inform...

NOW TV Download for Mac

Hi EveryoneI have the latest Now TV app installed on my MacBook and am able to watch streamed programmes etc, but am unable to download entertainment.  The download button does not show up on my MacBook, whereas I have no problems with my iPad or pho...

No Router

Feeling like it was a bad idea to join now tv broadband as routers looks like it not going to arrive before my going live date should of stayed with sky every day they put the same thing router want arrive in time due to high demand my question is wh...

What to do now...??

My story started when I order broadband from NOWTV. Not in third, but 4th and 5th countries internet usually is available on the following day the order was placed, in more advanced countries, like Albania, Montenegro or even Serbia the engineer usua...

Broadband speed

I’m paying for fab fibre with Guaranteed speed of at least 36.3 mbp and all I’m getting is 1.93mbp. Tried contacting online chat and getting no where. This is ridiculous 

New customers

I'm a new customer my go live date is 3rd June. I suffer mental health problems and I'm a bit panicky as I can't remember what package I ordered and how much. Sounds simple but I'm in a right state as I can't find how much it is . Sorry if I sound th...