30-11-2018 15:57
I am absolutley losing my mind over this. I have Now TV on my PS4 and on my laptop which is running Windows 10. My PS4 is connected to the main household TV and works fine but if I want to watch something on my laptop, it doesn't work. Everytime I try to watch something, the Now TV player takes ages to load and then comes up with a screen saying 'it looks like your offline. Go online to enjoy all our content etc etc'. I am most definitely ONLINE at all times.
I've tried uninstalling and then reinstalling from my original broswer. Then I went through and deleted all cookies and tried again. I've tried now with three different browsers, cleared all cookies, checked for updates on NOW and my PC and nothing is working. I've uninstalled and then reinstalled so many times and it just keeps coming up with the 'offline message'.
Does anyone have any ideas what this might be?? I've pretty much reached the limits of my tech knowledge and I'm going to start tearing my hair out soon!
Solved! Go to Solution.
30-11-2018 16:05
Hi @Anonymous User
Can't help much sorry about the NowTV Player because i don't use my PC for watching NowTV.
If you have any spare device slots left on your account, what happens if you download the NowTV App from the Microsoft Store onto your Windows 10 PC do you get the same message or does the NowTV App work ?
Hopefully other PC users or somebody from the NowTV Forum Team will come to your assistance.
03-06-2020 14:36
03-06-2020 14:38
Looks like NowTV are investigating this.
03-06-2020 14:42
03-06-2020 14:46
"Now" it seems to work...now 🙂
03-06-2020 14:58
03-06-2020 14:44
I've had this issue today, which is how I stumbled across this thread. Do what the solution says: download the NOWTV app from the Microsoft Store. If you already have, like me, load it up anyway. Then, go to the NOWTV website and play the movie you want - for me, it kickstarted things into working properly
03-06-2020 14:13
I'm having the same problem on my Windows 10 laptop. It's been working fine for a couple of months and now totally unusable. I have tried deleting cookies, reinstalling etc and the Windows store app seems to be exactly the same thing so no joy there either.
03-06-2020 14:19
I am having the same issue, I was using it on the TV earlier this morning fine no worries.
I have no come onto my Mac to watch something in another room, and it keeps saying that I am offline, when I know that I am not.
Maybe there is a glitch if a few of us are having issues today?
Either way... very annoying!
If anyone figures out anything, please shout! I will do the same 🙂
@Anonymous User @Anonymous User
03-06-2020 14:23
I have the same problem
03-06-2020 14:26
same problem, but of course i'm on line too...