We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...
We've compiled some of the top questions that you might ask about the new NOW TV Box. Just select a topic from the list, or scroll down the page to read them all. Introduction to the NOW TV Box NOW TV Box Setup and Troubleshooting NOW TV Box ...
Anyone know off any plans to enable user profiles on the now tv platform similar to Netflix??
I have a black box and i would like to know if there any way to switch off the box instead of waiting 4 hours to be auto switch off.
I received a one month Cinema Pass with an expiry date of 31/05/20. I tried to put it on yesterday but it said it had expired. I tried the online chat but that wasn't working. I came back on to try it today. It still says it's expired and when I ...
Hey all i used my box for ages with no problems but since 2 days when i go to tv guide nothing is showing up. So cannot watch freeview or catch up. Only now tv app channels work. Did re start, scan for tv channels and online check but all say its all...
So I’ve lost the remote control of my now tv freeview box My tv remote will control all the function off the box only problem is when I turn off my tv and switch it back on the now box will not switch on unless I pull the power lead and power it up a...
Is sky nature,docs,and history not suppose to launch today as live channels I see some stuff on demand but no live channels in TV guide?
We have a NowTV Box and a router with a pre-programmed VPN all issued by NowTV. In the last couple of days it has stopped showing any live TV on either iPlayer or Channel 4. It's as if the VPN has stopped working. I have switched off and done reset e...
The tech spec for the new black box states the following under 'Networking'; 802.11 dual-band (a/b/g/n compatible) with WEP, WPA and WPA2 supportDual-band means 2.4Ghz and 5Ghz. I have the new Virgin Superhub 2ac with a 100Mbps connection. We have se...
I have fast fiber and a guarantee speed of 31.5mbs. I've never received 31.5 and also keeps dropping to under 5mbs. Customer service didn't have a clue. Anyone else had same problem? Or know how to fix?
